My mark: 10/10

A classic book and the Audio version is priceless thanks to Zig's accent. You have to read it to review basic and positive service to the client. It is not for hard sales! It is also a marketing book, and the client is always the top priority!

The Pitch:

MAKE 'EM SAY YES

All of us are involved in selling every day. Whenever we present a product or a principle, inform a client, or instruct a child, we are engaged in the art of effective persuasion. Allow America's master of the art of selling explains proven, practical sales techniques all of us can use every day. He provides vital strategies for specific closes, hundred of sales questions, and dozens of persuasion procedures to help everyone sell their ideas, or themselves. No matter what your age, gender, occupation, or lifestyle, these proven techniques from America's selling sensation can work for you.