My Mark: 10/10
Attitude is everything, don't take yourself too seriously and be ready to take a different angle at things. A quick and essential read!
A guide to improving the atmosphere at work, given in the format of a novel: a fictional manager learns how to improve her co-workers' morale and production by following the lead of the remarkably energetic Pike Place Fish Market in Seattle.
The Fish! Philosophy (styled FISH! Philosophy), modeled after the Pike Place Fish Market, is a business technique that is aimed at creating happy individuals in the workplace. John Christensen created this philosophy in 1998 to improve organizational culture.
The central four ideas are: